In 2008, EmpireCLS needed to replace their existing Linux dispatch application. The application was a console app that was extremely difficult to maintain. The goal was to rewrite as a GUI fat client on Windows.
This application allowed the dispatchers to see all chauffeurs in real-time throughout the day. If the chauffeur was picking up, dropping off, or just waiting for instructions, it was all visible within this application. Real-time shift visibility was also a requirement, this allowed dispatchers to cut down on overtime and increase safety by constantly adjusting the workforce.
By using this application EmpireCLS was able to achieve a significant cost reduction in their overall operational costs and increase customer satisfaction.
This application was to integrate directly with SQL Server but was to be used in parallel with the existing Linux reservation and accounting system.
Technologies… C#, WPF, SQL Server